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Frequently Asked Questions (FAQ)

Q: Who is Lotus Pēs?

A: Lotus Pēs is a leading wellness brand and a pioneer of sea moss in South Africa. We have been in business for over 5 years, providing high-quality, natural wellness products.


Q: Why does Lotus Pēs focus on wellness?

A: We believe in holistic health and the power of natural healing. Our mission is to provide premium, plant-based products that nourish the body from the inside out and support overall well-being.


Q: What makes Lotus Pēs different?

A: We focus on quality, transparency and authenticity. Our products are organic, vegan and free from harsh additives. With years of experience, we ensure every item meets the highest standards of excellence.


Product Information


Q: Are Lotus Pēs products organic and vegan?

A: Yes! 🌱 Our products are 100% organic, vegan and cruelty-free, made with carefully selected natural ingredients.


Q: What are the benefits of your products?

A: Our wellness range supports immune health, digestion, skin hydration, energy levels and overall balance. Sea moss, liquid chlorophyll and herbal blends are nutrient-rich and naturally healing.


Q: Do your products have reviews?

A: Yes! We are the most reviewed sea moss brand in South Africa, with thousands of satisfied customers sharing their success stories. Check our website and social media for real feedback.


Q: How should I store my products?

A: Refrigerate sea moss gel, liquid chlorophyll and liquid chlorophyll extra strength after opening, and consume within the recommended timeframe on the label. All other products should be stored in a cool, dry place away from direct sunlight.


Returns & Customer Satisfaction


Q: How do I contact customer support?

A: For any enquiries, please email us at enquiries@lotuspes.com 📩
Order queries are handled via email only for proper tracking and assistance: orders@lotuspes.com


Wholesale & Collaborations


Q: Do you offer wholesale pricing?

A: Yes, we welcome wholesale partnerships. Please email enquiries@lotuspes.com for details.


Q: Are you open to collaborations?

A: We love collaborating with health and wellness professionals. Reach out to us with your proposal.